Case Studies
Crystal Carbon Infrared Panel Heater
Profile
Electric heater industry
Headquaters
Europe: Germany & Austria
Background Info
Brand importer from Austria, with channels in European big retailers and online platforms, perceives big market chances in the crystal carbon infrared panel heater. Because this heater suites very well the global trend of energy conservation with its low consumption but high efficiency, and wide range of varied power output options, roughly from 100W till 1200W. And we will make it special from those on the current market: It is a same unit with flexibility of floor type, wall type, and ceiling type, What’ more, it is optional with LED ambient light: different LED colors, each color with dimming function of 25%-50%-75%-100% brightness.
Challenges
- Time is tight:
Heaters are seasonal, shipment to Europe should be realized latest before August. And this project was raised this same year. - And there is special requirement on the heater: .
- 1: thermostat temp-sensor should be separated from the heater unit, we need develop a LCD remote control.
- 2: It should be fit to different types of mounting parts: floor stand, wall-mount kits, and ceiling-mount kits.
- 3: Ambient light as optional decoration. The frame around the heating panel is specially, and the LED light strip should be fixed well and tight to the frame groove.
Solutions
- Invited the customer to visit our factory and showed our company’s strengths
- Close interaction with customer from sales
- Engineers solved structural and functional setting on the LCD remote control and its software thing, heaters, frames, and mounting kits
- Purchasing department sourced wide and get the best-suited LED strip to match the heater well.
Samples were checked and approved by customers, on the appearance, the functions, and the operation, and it meets EU regulation after all necessary in-house test. - To summarize, all departments involved work at utmost effort to realize this project well and meet customer’s wish.
Finally, the customer placed the order to us.
Bath room PTC fan heater
Profile
Electric heater industry
Headquaters
Australia
Background Info
The customer worked with us before but have not cooperated for 7-8years because of the competition of our new customer. The customer planed to develop the product for their New Zealand customer to replace the old one which was got many complaints, the product will be sold mainly for Australia and New Zealand market
Challenges
- 1.The customer has good relationship with their current supplier, and their supplier who professional for electric fan has made a sample
- 2.This kind of product got many complaints, we must improve the construction and quality.
Solutions
- Invited the customer to visit our factory and showed our company’s strengths.
- 14 years professional experience in electric heater.
- Strong R&D ability.
- Strict quality control system.
- Rich cooperation experience with New Zealand and Australia customers
- Finally, the customer placed the order to us,value is more than USD600000.
Diesel Heater
Profile
Industrial Heating Industry
Headquaters
Europe(Netherlands,Romania,United Kingdom),Nordic market
Background Info
We have been producing fuel dispensers for at least 5 years, promoting them to the Nordic European region, and currently have them under contract in Finland Sweden and Estonia. Now the promotion and sales countries radiate to the United Kingdom, the Netherlands, Belgium, France, Germany, Spain, Norway and other regions, the quality is stable and won the customer praise and return orders.
Challenges
- 1.Cross-region and customer conflict
Customers pay for their own moulds to design another new model, the customer’s own ownership, their own promotion of their customers. - 2.European region both sides of the price limit
Both factory and customer can promote the old OBH, but new customers need to be on both sides of the price limit, only in the European region customers.
Solutions
- 1.Update the certification and new models with WIFI, more professional!
- 2.The market promotion scope and radiation area is wider, Australia and New Zealand and the Middle East, a big breakthrough.
- 3.Customer improvement points on the back of the sales promotion plays a decisive role in the domestic more advantageous, compared to the Korean models then.
Diesel Heater
Profile
Industrial Heating Industry
Headquaters
Europe(Netherlands,Romania,United Kingdom),Nordic market
Background Info
We have been producing fuel dispensers for at least 5 years, promoting them to the Nordic European region, and currently have them under contract in Finland Sweden and Estonia. Now the promotion and sales countries radiate to the United Kingdom, the Netherlands, Belgium, France, Germany, Spain, Norway and other regions, the quality is stable and won the customer praise and return orders.
Challenges
- 1.Cross-region and customer conflict
Customers pay for their own moulds to design another new model, the customer’s own ownership, their own promotion of their customers. - 2.European region both sides of the price limit
Both factory and customer can promote the old OBH, but new customers need to be on both sides of the price limit, only in the European region customers.
Solutions
- 1.Update the certification and new models with WIFI, more professional!
- 2.The market promotion scope and radiation area is wider, Australia and New Zealand and the Middle East, a big breakthrough.
- 3.Customer improvement points on the back of the sales promotion plays a decisive role in the domestic more advantageous, compared to the Korean models then.
Crystal Carbon Infrared Panel Heater
Profile
Electric heater industry
Headquaters
Europe: Germany & Austria
Background Info
Brand importer from Austria, with channels in European big retailers and online platforms, perceives big market chances in the crystal carbon infrared panel heater. Because this heater suites very well the global trend of energy conservation with its low consumption but high efficiency, and wide range of varied power output options, roughly from 100W till 1200W. And we will make it special from those on the current market: It is a same unit with flexibility of floor type, wall type, and ceiling type, What’ more, it is optional with LED ambient light: different LED colors, each color with dimming function of 25%-50%-75%-100% brightness.
Challenges
- Time is tight:
Heaters are seasonal, shipment to Europe should be realized latest before August. And this project was raised this same year. - And there is special requirement on the heater: .
- 1: thermostat temp-sensor should be separated from the heater unit, we need develop a LCD remote control.
- 2: It should be fit to different types of mounting parts: floor stand, wall-mount kits, and ceiling-mount kits.
- 3: Ambient light as optional decoration. The frame around the heating panel is specially, and the LED light strip should be fixed well and tight to the frame groove.
Solutions
- Invited the customer to visit our factory and showed our company’s strengths
- Close interaction with customer from sales
- Engineers solved structural and functional setting on the LCD remote control and its software thing, heaters, frames, and mounting kits
- Purchasing department sourced wide and get the best-suited LED strip to match the heater well.
Samples were checked and approved by customers, on the appearance, the functions, and the operation, and it meets EU regulation after all necessary in-house test. - To summarize, all departments involved work at utmost effort to realize this project well and meet customer’s wish.
Finally, the customer placed the order to us.
Bath room PTC fan heater
Profile
Electric heater industry
Headquaters
Australia
Background Info
The customer worked with us before but have not cooperated for 7-8years because of the competition of our new customer. The customer planed to develop the product for their New Zealand customer to replace the old one which was got many complaints, the product will be sold mainly for Australia and New Zealand market
Challenges
- 1.The customer has good relationship with their current supplier, and their supplier who professional for electric fan has made a sample
- 2.This kind of product got many complaints, we must improve the construction and quality.
Solutions
- Invited the customer to visit our factory and showed our company’s strengths.
- 14 years professional experience in electric heater.
- Strong R&D ability.
- Strict quality control system.
- Rich cooperation experience with New Zealand and Australia customers
- Finally, the customer placed the order to us,value is more than USD600000.
Diesel Heater
Profile
Industrial Heating Industry
Headquaters
Europe(Netherlands,Romania,United Kingdom),Nordic market
Background Info
We have been producing fuel dispensers for at least 5 years, promoting them to the Nordic European region, and currently have them under contract in Finland Sweden and Estonia. Now the promotion and sales countries radiate to the United Kingdom, the Netherlands, Belgium, France, Germany, Spain, Norway and other regions, the quality is stable and won the customer praise and return orders.
Challenges
- 1.Cross-region and customer conflict
Customers pay for their own moulds to design another new model, the customer’s own ownership, their own promotion of their customers. - 2.European region both sides of the price limit
Both factory and customer can promote the old OBH, but new customers need to be on both sides of the price limit, only in the European region customers.
Solutions
- 1.Update the certification and new models with WIFI, more professional!
- 2.The market promotion scope and radiation area is wider, Australia and New Zealand and the Middle East, a big breakthrough.
- 3.Customer improvement points on the back of the sales promotion plays a decisive role in the domestic more advantageous, compared to the Korean models then.
