PSTI

Product Security and Telecommunications Infrastructure (PSTI) Initial Support Periods

This page provides an overview of the initial support periods for each product, listed by item number. The support period represents the guaranteed duration during which the product will receive security updates, patches, and other necessary support in line with the Product Security and Telecommunications Infrastructure (PSTI) requirements.

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PSTI

TIDAKModelsRemarksInitial Support PeriodInitial Support Period End Date
1NDA-aabbb, NDB-aabbb, NDB1-aabbb, NDC-aabbb, NDC1-aabbb, NDD-aabbb, NDE-aabbb, NDE1-aabbb, NDF-aabbb, NDH-aabbb, NDI-aabbb, NDI1-aabbb, NDK-aabbb, NDM-aabbb, NDQ-aabbb, NDS-aabbb, NDT-aabbb, NDX-aabbb, NDZ-aabbb, NHA-aabbb aa=05,07,10,12,15,20,24 means differences rating power ( 05,07,10,12, 15, 20,24=rating power:500W,700W, 1000W, 1200W,1500W, 2000W,2400W); bbb=W,WT, Wa,WTa,Wb,WTb,DW(W,WT, Wa,WTa,Wb,WTb,DW= Electronic, with WIFI, they only differ in suffix; ) 5 bertahun-tahun 30.08.2030
2NDG-aabbb, NDJ-aabbb, NDJ1-aabbb, NDL-aabbb, NDN-aabbb, NDR-aabbb, NDV-aabbb, NDW-aabbb, NDW1-aabbb, NDW2-aabbb aa=05,07,10,12,15,20,24 means differences rating power ( 05,07,10,12,15, 20,24=rating power: 500W,700W, 1000W, 1200W,1500W, 2000W,2400W); bbb=W,WT, Wa,WTa,Wb,WTb,DWDWL, WTL(W,WT, Wa,WTa,Wb,WTb, DW,DWL, WTL= Electronic, with WIFI, they only differ in suffix; ) 5 bertahun-tahun 30.08.2030
3NDO-aabbb, NDO1-aabbb aa=05,07,10,12,15,20,24 ,30 means differences rating power ( 05,07,10,12, 15, 20,24,30=rating power:500W,700W, 1000W,1200W,1500W, 2000W,2400W, 3000W); bbb=W,WT, Wa,WTa,Wb,WTb,DWDWL,WTL(W,WT, Wa,WTa,Wb, WTb,DW, DWL,WTL= Electronic, with WIFI, they only differ in suffix; ) 5 bertahun-tahun 30.08.2030
4NDP-aabbb, NDU-aabbb, NDU1-aabbb, NDU2-aabbb aa=05,07,10,12,15,20,22,24 means differences rating power ( 05,07,10,12, 15,20,22,24=rating power: 500W,700W, 1000W,1200W,1500W, 2000W,2200W, 2400W); bbb=W,WT, Wa,WTa,Wb,WTb,DW(W,WT, Wa,WTa,Wb,WTb,DW= Electronic, with WIFI, they only differ in suffix; ) 5 bertahun-tahun 30.08.2030
5THA-aabbbb, THB-aabbbb aa=10,12,15,18,20,22,24,25,26,30,32,40 means differences rating power ( 10,12,15, 18, 20,22,24,25,26,30,32,40 =rating power: 1000W, 1200W, 1500W,1800W,2000W, 2200W, 2400W,2500W,2600W,3000W, 3200W,4000W); bbbb,=W,DW,WS,WV,WVS,WTS,WTVS; means Electronic, with WIFI, they only differ in suffix; 5 bertahun-tahun 30.08.2030
6THC-aabbbb, THE-aabbbb, THG-aabbbb, THI-aabbbb aa=10,12,15,18,20,22,24,25,26,30,32,means differences rating power ( 10,12,15, 18, 20,22,24,25,26,30,32 =rating power: 1000W, 1200W, 1500W,1800W,2000W, 2200W, 2400W,2500W,2600W,3000W, 3200W); bbbb,=W,DW,WS,WV,WVS,WTS,WTVS; means Electronic, with WIFI, they only differ in suffix; 5 bertahun-tahun 30.08.2030
7QHA-aabb, QHB-aabb, QHC-aabb, QHD-aabb, QHE-aabb, QHF-aabb, QHG-aabb, QHI-aabb aa=12,15,18,20,22,24,25,26,30,32, means differences rating power ( 12,15,18, 20, 22,24,25,26,30,32 =rating power: 1200W, 1500W, 1800W,2000W,2200W,2400W, 2500W,2600W, 3000W,3200W); bb=W,WR;W means Electronic, with WIFI;WR means Electronic,with WIFI and Body sensor, they only differ in suffix; 5 bertahun-tahun 30.08.2030
8YFA-aabbWERc, YFB-aabbWERc, YFC-aabbWERc, YFD-aabbWERc, YFE-aabbWERc, YFF-aabbWERc, YFFY-aabbWERc, YFG-aabbWERc, YFH-aabbWERc, YFHY-aabbWERc, YFI-aabbWERc aa =01-99,means the product dimensions difference; bb=01-99,means product design serial number. c =A,B,C,D,E,F means customer product model code. 5 bertahun-tahun 30.08.2030
9RHA-aabb, RHB-aabb, RHC-aabb, RHD-aabb, RHE-aabb aa=20,22,24,28 means differences rating power, ( 20,22,24,28 =rating power: 2000W,2200W,2400W, 2800W); bb=W,WT,DW; means Electronic, with WIFI, they only differ in suffix; 5 bertahun-tahun 30.08.2030
10OBA-aabb, OBB-aabb, OBC-aabb, OBD-aabb, OBE-aabb, OBF-aabb, OBH-aabb, OBI-aabb aa =01,02,03~49,50,means differences thermal output power( 1kW,2kW,3kW ~49kW,50kW ); bb=W,DW,MW,XW means Electronic with WIFI , they only differ in suffix; 5 bertahun-tahun 30.08.2030
11CHA-aaaabb aaaa =200,350,500,700,850, 1000,1200, means differences rating power ( 200W, 350W, 500W, 700W, 850W, 1000W, 1200W ); bb=W,WL; means Electronic with WIFI, they only differ in suffix; 5 bertahun-tahun 30.08.2030
12NQC-aaW, NQD-aaW aa =01,02,03~24,25,means rating differences power ( 100W,200W, 300W~2400W,2500W ); 5 bertahun-tahun 30.08.2030
13PAH-aDW, PAI-aDW a=01~10,means rating power ( 100W~1000W ); 5 bertahun-tahun 30.08.2030

In line with the UK Product Security and Telecommunications Infrastructure (PSTI) Act and the (forthcoming) EU Cyber Resilience Act (CRA), we provide a clear process for reporting security vulnerabilities in our products.

These regulations ensure that all smart and connectable products meet essential security standards, termasuk:

  • No default passwords that are easily guessable or reused across devices,
  • A clear point of contact for reporting vulnerabilities,
  • Transparency on security update support duration,
  • Timely handling and disclosure of vulnerabilities.

How to Report a Security Vulnerability

If you believe you have identified a security vulnerability in one of our products or services, we ask you to report it directly to us so we can investigate and resolve it appropriately.

Please use the following process:

  • Contact us at info@yika-china.com

  • Include:

    • a detailed description of the suspected vulnerability

    • The affected product(s), version(s)

    • Steps to reproduce the issue, if known

    • Any supporting materials such as screenshots or logs.

  • We ask that all individuals who report vulnerabilities follow these guidelines:

    • Do not publicly or to third parties disclose the vulnerability before we have had an opportunity to verify and resolve it.

    • Do not exploit, modify, or destroy any data that is not your own.

    • Respect privacy and comply with data protection laws.

We are committed to:

  • Acknowledging your report within 7 working days;

  • Providing regular updates on our assessment and remediation timeline;

  • Informing on the outcome of the assessment.

  • If applicable, informing when the issue is resolved.