FAQ

Explore frequently asked questions about our products and services below. If you have any other inquiries or concerns, drop us a line, and you’ll receive an instant response!

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FAQ

What is the delivery time for orders?

The delivery time for orders is typically 30-45 days after we receive the deposit.

Do you provide a warranty for your products?

Oui, we offer a one-year warranty for our products, ensuring your satisfaction and confidence in our quality.

How does your factory ensure product quality?

Quality is paramount for us. To maintain high standards, we have a dedicated team of professional QC personnel. Our products undergo thorough inspection four times before delivery.

What is the delivery time for electric heater samples?

The samples will be ready within 7 to 15 jours.

Do you provide OEM and ODM services for electric heaters?

Oui, we do offer OEM, ODM, and in-depth customization services to meet your specific requirements.

How can I obtain the electric heater samples?

We appreciate your interest. To receive samples, kindly be prepared to cover the sample cost and freight charges.

Are electric fireplaces energy efficient?

Oui, electric fireplaces are energy-efficient as they convert nearly all the electricity they use into heat, with no energy wasted on venting or combustion.

What custom services do you offer for electric fireplaces?

You can customize the flame color, plug type, méthodes de contrôle, and packaging options.

Can you leave the electric fireplace on overnight ?

Oui, you can leave an electric fireplace on overnight, provided it meets safety standards. Yika’s high-quality electric fireplaces include a built-in safety thermal cut-off to prevent overheating, ensuring safe and reliable operation.

What is an evaporative air cooler?

An evaporative air cooler is a device that cools air using water evaporation, offering an energy-efficient and eco-friendly alternative to traditional air conditioning.

Does the air cooler consume more electricity than AC?

No, air coolers consume significantly less electricity than air conditioners, making them a more energy-efficient cooling option.